Payment of utility bills, if no one has lived in an apartment or house for a long time?

The Cabinet of Ministers of Ukraine has changed the procedure for submitting an application for the appointment of one-time cash assistance in case of death or disability of servicemen.

What about utility payments, if no one has lived in an apartment or house for a long time?

Let us turn to the Law of Ukraine “On Housing and Communal Services”, Article 7 of which gives the consumer of utilities the right to non-payment of the cost of utilities, except for the supply of thermal energy, in case of non-use and in the absence of metering devices.

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Please note that you can exercise this right under two conditions:

  • if the period of your temporary absence from a dwelling or other object of real estate is more than 30 calendar days;‍
  • the fact of non-residence at the place of provision of utilities is documented. It can be:‍
  • certificate of temporary residence or treatment;‍
  • certificate of admission of an internally displaced person;‍
  • certificate of military service;‍
  • a copy of the passport with a mark on crossing the border, etc.

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Thus, consumers who have temporarily left their homes can exercise their right to non-payment of utility costs by submitting an appropriate application and one of the listed documents to the service provider.

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We remind you that before the termination or abolition of martial law in Ukraine it is prohibited:

  • accrual and collection of penalties (fines, penalties), inflationary charges, annual interest accrued on debt formed for late and/or incomplete payment of payment for housing and communal services;‍
  • termination/suspension of the provision of housing and communal services in case of their non-payment or payment not in full.

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